常見問題 | Frequent Asked Questions

  • 經X-MOS處理的紡織品對身體是否有害? Is the textile treated with X-MOS safe to human?
  • X-MOS有什麼測試機構的認證? What type of test certificates has X-MOS obtained?
  • X-MOS 是否綠色或自然/有機產品? Is X-MOS a green or natural/organic product?
  • X-MOS的防蚊蟲原理是什麼? What is X-MOS anti-insect principle?
  • X-MOS 與其他 DEET 和有機驅蚊劑有何分別? What is the differences between X-MOS and other DEET or organic formulated products?
  • X-MOS是否適用於所有面料? What type of fabrics is X-MOS suitable for?
  • 運動後汗水浸濕衣服,皮膚會有問題嗎?皮膚有傷口時,會有影響嗎? If the clothes get soaked with sweat after exercises, will there be skin problems? Does it affect the skin when it has a wound?
  • 我家裡的東西經常洗,還會受到塵蟎及細菌的干擾嗎? My household items are often washed, will I still be affected by dust mites and bacteria?
  • 是否可以把防蚊蟲衣物噴霧直接噴在身上的衣服? Can Anti-Insect Textile Spray be sprayed directly on the clothes while wearing?
  • 噴霧的異味對身體有害嗎? Is the spraying mist harmful?
  • 紡織品噴劑用量? What is the dosage of the textile spray?
  • X-MOS 防蚊蟲衣物噴霧能否直接噴於皮膚表面? Can Anti-Insect Textile Spray be applied directly on the skin?
  • 經處理的紡織品,小孩或寵物用嘴咬有問題嗎? Is it safe for children or pets to bite on the treated textile?
  • 防蚊蟲衣物噴霧在硬表面上噴灑有效嗎?直接噴在昆蟲上可以殺滅害蟲嗎? Is Anti-Insect Textile Spray effective on hard surface? Can it be sprayed directly on insects to kill pests?
  • 【圖示】多功能衣物柔順劑產品介紹 | 【IMAGE】 Product information of Multi-Purpose Fabric Softener
  • 當衣物經柔順劑處理後,防蚊蟲效果能夠維持多久? How long can the treated clothing remain effective against insects?
  • 洗衣時需要使用多少柔順劑? How much softener should be added for each wash-cycle?
  • 柔順劑是否有香味?香味可以維持多久? Does the softener have any scent? How long can the scent last?
  • 使用X-MOS柔順劑時,是否可以與其他柔順劑一起使用? Can X-MOS softener mix with other softeners during the same wash-cycle?
  • 如手洗衣物,可否使用X-MOS柔順劑? Can X-MOS softener be used in hand wash?
  • 你們接受那種的支付方式? What payment methods do you accept?
  • 運費 Shipping (Hong Kong)
  • 你們提供任何退貨政策嗎? Do you offer any return policy?
  • 如果我的包裹包含損壞、錯誤或丟失的物品怎麼辦? What if my parcel contains damaged, incorrect or missing items?

一般問題 | General FAQs

經X-MOS處理的紡織品對身體是否有害? Is the textile treated with X-MOS safe to human?

我們的產品經過多個機構的測試認證,並且已經應用於一些知名紡織品牌的產品上,客戶可以安心使用經X-MOS處理的紡織品,

Our products have been tested and certified by some of the most prestigous test institutes worldwide, it has also been adapted by international well-known textile brands, therefore customers can use X-MOS with peace of mind.

X-MOS有什麼測試機構的認證? What type of test certificates has X-MOS obtained?

X-MOS的測試認證包括

  • 美國環保署(產品註冊)
  • 新加坡 TÜV SÜD 實驗室(產品毒性測試)
  • 德國HOHENSTEIN(蚊蟲驅避及擊倒測試)
  • 中國疾病預防控制中心(蚊蟲驅避及擊倒測試)
  • 英國卡迪夫i2L Research(蚊蟲驅避及擊倒測試)
  • 意大利Entostudio(蚊蟲驅避及擊倒測試)

 

X-MOS has been tested at:

  • US EPA (Product Registration)
  • TÜV SÜD, Singapore (Test for Toxicity)
  • Hohenstein Institute, Germany (Test for Insect Repellent & Knock-Down Efficacy)
  • Center for Disease Control & Prevention, China (Test for Insect Repellent & Knock-Down Efficacy)
  • i2L Research, Cardiff UK (Test for Insect Repellent & Knock-Down Efficacy)
  • Entostudio, Italy (Test for Insect Repellent & Knock-Down Efficacy)

 

X-MOS 是否綠色或自然/有機產品? Is X-MOS a green or natural/organic product?

自然界中有一種菊花,叫除蟲菊,期早時發現蚊蟲會遠離這種菊花,後來經過科學家分析,得出除蟲菊中酯類化合物是具有驅昆蟲蚊子等效果。X-MOS有效成分是這種酯類化合物的科技合成版本,稱為氯菊酯。
 
Scientists discovered that insects such as mosquitoes avoided chrysanthemum in nature, and after further research, it was found that the ester compounds in pyrethrum can repel insects. The active ingredient used by X-MOS is permethrin, a synthetically modified version of pyrethrum.

X-MOS的防蚊蟲原理是什麼? What is X-MOS anti-insect principle?

當蚊蟲靠近經X-MOS處理的物品時,它們會偵測到威脅,從而產生擊退作用,達到防蟲、防螨、防床蝨、防蚊等的驅避甚至殺滅效果。

When insects probe near the treated articles, they will detect threats and will be repelled.

X-MOS 與其他 DEET 和有機驅蚊劑有何分別? What is the differences between X-MOS and other DEET or organic formulated products?

美軍於1940年已經在軍服上使用氯菊酯處理,如今是一種常用於防蚊蟲紡織品的成分。一般的氯菊酯以擊倒蚊蟲為主,X-MOS的技術能夠把蚊蟲的驅避功效大幅提升,所以X-MOS產品具備擊倒及驅避雙功能。DEET 對人體安全性和毒性逐漸被關注,而一般天然產品的的效果只有很短時間,X-MOS產品為用家提供安全且長效的保護。
 
The U.S. military have been using permethrin on their uniforms since 1940, and permethrin is now widely used on commercial insect repellent garments. Permethrin is a contact insecticides, but X-MOS has improved the repellency with its technology, therefore X-MOS products have both knock-down and repel dual functions. The effect of DEET on human health and safety have become an increasing concern, whereas natural products are not durable. X-MOS products provide users with a safe and long-lasting protection.

X-MOS是否適用於所有面料? What type of fabrics is X-MOS suitable for?

X-MOS適用於大部分市面上的面料,包括全棉、滌綸(聚酯纖維)、尼龍及混紡布料。

X-MOS is suitable for most of the common fabrics, including cotton, polyester, nylon and blended fabric.

運動後汗水浸濕衣服,皮膚會有問題嗎?皮膚有傷口時,會有影響嗎? If the clothes get soaked with sweat after exercises, will there be skin problems? Does it affect the skin when it has a wound?

衣物經X-MOS處理過後,是須要充分晾乾或烘乾的。之後即使衣物再次濕了,也不會對皮膚有任何影響。況且實際使用的濃度非常之低,即使皮膚有傷口也不用擔心。當然,X-MOS產品是不能直接用於傷口上。“不接觸皮膚” 正正是本產品的特點。

When the product is fully dried after treating with X-MOS, even if the clothes become wet again, it will not affect the skin. As the concentration used is very low, it is safe to use even if there are wounds. Like most repellent products, X-MOS must not be used directly on open wounds. Not requiring direct contact with skin is precisely the characteristic of this product.

我家裡的東西經常洗,還會受到塵蟎及細菌的干擾嗎? My household items are often washed, will I still be affected by dust mites and bacteria?

肉眼是無法看到細菌和塵蟎,而且一般的清洗對細菌和塵蟎來說起不到多大作用。要完全消滅或減少它們,還是需要用針對性的產品。請謹記,塵蟎是鼻敏感、哮喘、濕疹等敏感性病的致敏原。要多加留意家中小孩或長者有沒有敏感。

Bacteria and dust mites are invisible to the naked eye, and normal cleaning is ineffective for bacteria and dust mites. It is still necessary to use targeted products to eliminate these pests completely. Dust mites are also causes of allergic diseases such as nasal sensitivity, asthma, and eczema.

X-MOS 防蚊蟲衣物噴霧 | X-MOS Anti-Insect Textile Spray

是否可以把防蚊蟲衣物噴霧直接噴在身上的衣服? Can Anti-Insect Textile Spray be sprayed directly on the clothes while wearing?

不建議直接噴防蚊蟲衣物噴霧在身上的衣服,因為噴灑時會有輕微的氣味。建議把衣物掛起或將衣物平放, 然後均匀噴灑正丶背兩面。

Slight odours will be produced when applying Anti-Insect Textile Spray, therefore it is not recommended to apply directly on clothes being worn. It is recommended to either hang up or lay flat the clothes, and then spray evenly on both sides.

噴霧的異味對身體有害嗎? Is the spraying mist harmful?

噴灑時的輕微氣味屬正常,對身體無礙。

The slight odour produced from spray is a normal phenomenon, and is not harmful to the body, the odour will dissipate when dried.

紡織品噴劑用量? What is the dosage of the textile spray?

建議用量為每10毫升處理1件兒童衣物。

The recommended dosage is 10ml/children tee.

X-MOS 防蚊蟲衣物噴霧能否直接噴於皮膚表面? Can Anti-Insect Textile Spray be applied directly on the skin?

X-MOS 防蚊蟲衣物噴霧可以噴灑在皮膚表面,但防蚊蟲成分會因我們的油脂丶汗水而流失,所以效能不會持久。而X-MOS配方是針對紡織品的,它有效地粘染在面料纖維上,達到長期有效對抗蚊蟲之功能。

Yes, it can be applied directly on skin, but the effective duration will be shortened due to our body grease as well as sweat. In fact, this product is formulated especially for textiles, impregnating on fibers for a long-lasting anti-insects effect.

經處理的紡織品,小孩或寵物用嘴咬有問題嗎? Is it safe for children or pets to bite on the treated textile?

只要把處理過的紡織品充分乾透,即使小朋友或寵物用嘴舔咬也不會有問題,但貓兒魚兒除外。

As long as the treated textile is fully dried after application, it is safe for children or pets to lick or bite. But keep away from cats and fishes

防蚊蟲衣物噴霧在硬表面上噴灑有效嗎?直接噴在昆蟲上可以殺滅害蟲嗎? Is Anti-Insect Textile Spray effective on hard surface? Can it be sprayed directly on insects to kill pests?

防蚊蟲衣物噴霧用在硬表面上有效,但時效比較短。如果直接噴在一般蚊子或蟎蟲上,是可以驅趕甚至殺滅它們。

Anti-Insect Textile Spray is effective on hard surfaces, but the effective period is short in spray form. If sprayed directly on insects such as mosquitoes or mites, it can repel and/or kill them.

X-MOS 多功能衣物柔順劑 | Multi-Purpose Fabric Softener

【圖示】多功能衣物柔順劑產品介紹 | 【IMAGE】 Product information of Multi-Purpose Fabric Softener

當衣物經柔順劑處理後,防蚊蟲效果能夠維持多久? How long can the treated clothing remain effective against insects?

紡織品經X-MOS多功能柔順劑處理後,防蚊蟲效果能夠維持最少1個月或1次水洗。

After treating with X-MOS Softener, the clothing is effective for more than 1 month or 1 wash.

洗衣時需要使用多少柔順劑? How much softener should be added for each wash-cycle?

為了得到最佳的防蚊蟲效果,建議把以下用量柔順劑加到洗衣機:
- 3-4KG衣物:35ml (一蓋)
- 5-7KG衣物,70ml (兩蓋)
 
For optimal anti-insect efficacy, it is suggested to add the following dosage: 
- 3-4KG clothing:35ml (one bottle cap)
- 5-7KG clothing,70ml (two bottle caps)

柔順劑是否有香味?香味可以維持多久? Does the softener have any scent? How long can the scent last?

柔順劑有溫和的花香味,可以維持大約2-3日。

The softener has a mild floral scent, which can last for 2-3 days.

使用X-MOS柔順劑時,是否可以與其他柔順劑一起使用? Can X-MOS softener mix with other softeners during the same wash-cycle?

當使用X-MOS柔順劑時,不建議添加其他柔順劑,以免影響防蚊蟲效果。

For optimal X-MOS anti-insect efficacy, it is not recommended to add other softeners to the same wash-cycle.

如手洗衣物,可否使用X-MOS柔順劑? Can X-MOS softener be used in hand wash?

可以在洗滌後加入適量的X-MOS柔順劑過水,然後直接晾乾

Yes, X-MOS softener can be added during rinsing, after washing

有關支付 | Payment Information

你們接受那種的支付方式? What payment methods do you accept?

我們接受 Mastercard, Visa, American Express, Apple Pay, Google Pay 及 Shop Pay.

We accept Mastercard, Visa, American Express, Apple Pay, Google Pay, Paypal and also Shop Pay.

送貨服務及退貨政策|Shipping & Returns

運費 Shipping (Hong Kong)

  • 訂單滿HK$200免運費
  • 偏遠地區及離島(包括馬灣、東涌及香港國際機場)不提供送貨服務。

我們通過順豐或香港郵政運送香港本地訂單。 包裹將遞送至住宅/商業地址(不包括郵政信箱/酒店)。訂單滿港幣 200 元可在香港境內免運費。 HK$200以下的訂單將收取HK$25的送貨費。

請確保在結帳過程中正確輸入所有送貨詳細信息(完整地址、電話號碼、電子郵件)。 請注意,對於因任何不正確的運輸細節造成的包裹丟失,我們將不承擔任何責任。

 

  • Free Shipping on order at or over HK$200
  • Delivery service is not available to remote areas and the outlying islands (including Ma Wan, Tung Chung and Hong Kong International Airport).


We ship local Hong Kong orders through SF Express or Hong Kong Post. The package will be delivered to residential/commercial addresses (exclude P.O. box / Hotel). Free Shipping is available within Hong Kong on orders over HK$200. For order under HK$200, delivery fee of HK$25 will be charged.

 

Please ensure that all shipping details (full address, telephone number, e-mail) are entered correctly during the checkout process. Please be aware that we will not be responsible for any loss parcel caused by any incorrect shipping details.

你們提供任何退貨政策嗎? Do you offer any return policy?

很抱歉,我們目前不提供任何退貨政策。

 

Unfortunately, we do not offer any return policies at the moment.

如果我的包裹包含損壞、錯誤或丟失的物品怎麼辦? What if my parcel contains damaged, incorrect or missing items?

請通過 info@hansktech.com 聯繫我們並提供以下資料:

1. 訂單編號
2.您收到的包裹圖片

 

Please contact us at info@hansktech.com with the following information: 

1. Order reference number
2. A picture of the parcel you have received

We are deeply sorry for any inconveniences caused.